{"id":19365,"date":"2026-01-14T11:30:27","date_gmt":"2026-01-14T10:30:27","guid":{"rendered":"https:\/\/www.bitou.de\/en\/?p=19365"},"modified":"2026-01-14T11:32:44","modified_gmt":"2026-01-14T10:32:44","slug":"employee-communication-how-to-keep-your-team-informed","status":"publish","type":"post","link":"https:\/\/www.bitou.de\/en\/team-development\/employee-communication-how-to-keep-your-team-informed\/","title":{"rendered":"Employee communication: How to keep your team informed"},"content":{"rendered":"\n<section class=\"block-contents  pb10 pb12@sm pb16@md pb20@lg pb24@xl\" id=\"block_acf-block-696770cc66dbc\">\n\t<div class=\"container\">\n\t\t<nav aria-label=\"Contents on this site\">\n\t\t\t\n\t\t<div class=\"like-h2\">table of contents<\/div>\n\t\t<ul class=\"clean-list list-disc list-inside bt bc-contour\">\n\t\t\t\n\t\t\t<li class=\"bb bc-contour w-100 py2 py3@xl\">\n\t\t\t\t<a href=\"#Anker1\" class=\"c-text h:c-primary\">\t\t\t\t\t\n\t\t\t\t\t<span>Why good employee communication is crucial<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<li class=\"bb bc-contour w-100 py2 py3@xl\">\n\t\t\t\t<a href=\"#Anker2\" class=\"c-text h:c-primary\">\t\t\t\t\t\n\t\t\t\t\t<span>The most common reasons why teams are not informed<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<li class=\"bb bc-contour w-100 py2 py3@xl\">\n\t\t\t\t<a href=\"#Anker3\" class=\"c-text h:c-primary\">\t\t\t\t\t\n\t\t\t\t\t<span>Practical measures: How to keep the team informed<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<li class=\"bb bc-contour w-100 py2 py3@xl\">\n\t\t\t\t<a href=\"#Anker4\" class=\"c-text h:c-primary\">\t\t\t\t\t\n\t\t\t\t\t<span>Employee communication in hybrid teams (remote &#038; shift work)<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t<li class=\"bb bc-contour w-100 py2 py3@xl\">\n\t\t\t\t<a href=\"#Anker5\" class=\"c-text h:c-primary\">\t\t\t\t\t\n\t\t\t\t\t<span>Conclusion<\/span>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t<\/ul>\n\t\n\t\t<\/nav>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block-text  pb4\" id=\"block_acf-block-696770cc67054\">\n\t<div class=\"container\">\n\t\t<div class=\"f6@xl mx-auto\"><p>Many companies today have numerous communication channels\u2014email, chat, project tools, and meetings. Nevertheless, the same problem often arises in everyday work: employees are not reliably on the same page. Decisions do not reach everyone, priorities are understood differently, and important updates get lost in day-to-day business. Missing or delayed information has a direct impact on efficiency, quality, and collaboration\u2014because those who are not informed in a timely manner or completely cannot perform tasks reliably and purposefully.<\/p>\n<p>This is precisely where employee communication comes in. Successful employee communication does not mean sending even more messages, but rather structuring information in such a way that it is understandable, easy to find, and available to the right people. The key question here is: What information needs to be accessible when, via which channel, and to whom? In this article, we show you the basics of good employee communication and the measures companies can use to keep their teams informed at all times \u2013 regardless of whether employees work on site, in a hybrid model, or remotely.<\/p>\n<h2>Why good employee communication is crucial<\/h2>\n<p><a name=\"Anker1\"><\/a><br \/>\nEmployee communication ensures that teams have a common level of information and clearly know what is relevant in their day-to-day work. When decisions, priorities, and changes are communicated reliably, employees work more efficiently, with greater confidence and clarity. This has several concrete advantages:<\/p>\n<ul>\n<li><strong>More motivation and commitment:<\/strong> Employees feel more involved when they understand goals, backgrounds, and decisions.<\/li>\n<li><strong>Fewer queries and less duplication of work:<\/strong> Clear information reduces misunderstandings and unnecessary coordination.<\/li>\n<li><strong>More trust and a better culture:<\/strong> Transparent employee communication prevents uncertainty and rumors.<\/li>\n<li><strong>Faster implementation:<\/strong> Decisions are understood more quickly and implemented more consistently.<\/li>\n<\/ul>\n<p>It is important to note that communication problems are rarely a &#8220;people problem.&#8221; In most cases, they are a structural problem\u2014for example, due to unclear channels, a lack of routines, or undocumented information. Well-organized employee communication can help remedy this situation.<\/p>\n<h2>The most common reasons why teams are not informed<\/h2>\n<p><a name=\"Anker2\"><\/a><br \/>\nWhen teams are not on the same page, it is rarely due to a lack of communication\u2014often, the opposite is true. Information is shared in many places, but not in a way that ensures it reliably reaches everyone. Typical causes include:<\/p>\n<ul>\n<li><strong>Too many channels without clear rules:<\/strong> When updates are sometimes sent by email, sometimes in chat, sometimes in meetings, and sometimes in the project tool, confusion arises. Employees then don&#8217;t know where to look\u2014and important information gets lost.<\/li>\n<li><strong>Knowledge silos created by individuals:<\/strong> Key information is often tied to specific employees or managers. If this person is absent or does not pass on content, others are left out.<\/li>\n<li><strong>Decisions are not communicated consistently:<\/strong> Decisions are often made in meetings or small groups, but are not documented afterwards or passed on to relevant teams. Context and reasoning are missing.<\/li>\n<li><strong>Unclear responsibilities:<\/strong> If it is not specified who communicates updates, they often do not happen at all\u2014or they happen multiple times and are contradictory. Gaps arise particularly at interfaces between teams.<\/li>\n<li><strong>Information overload without prioritization:<\/strong> When everything is considered &#8220;important,&#8221; nothing is really noticed anymore. Employees filter information themselves\u2014and key messages disappear in the flood of news.<\/li>\n<li><strong>Missing routine formats:<\/strong> Without regular updates (e.g., weekly or team status), employee communication is often reactive. Information is shared when something is urgent\u2014not when it would be useful.<\/li>\n<li><strong>A typical result looks like this:<\/strong> The project manager informs sales, sales informs support\u2014but production only finds out a week later. Such breaks in the flow of information can be avoided with clear communication channels and fixed standards in employee communication.<\/li>\n<\/ul>\n<h2>Practical measures: How to keep the team informed<\/h2>\n<p><a name=\"Anker3\"><\/a><br \/>\nClear structures are essential for employee communication to function effectively in everyday life. The following measures help to share information reliably\u2014without creating an additional flood of information:<\/p>\n<ul>\n<li><strong>Clearly define channels:<\/strong> Define what each channel is used for (e.g., chat for voting, wiki for decisions, project tool for status). This way, employees know where to find important information.<\/li>\n<li><strong>Introduce regular update formats:<\/strong> Short routines such as a weekly (10 min.) or monthly all-hands meeting ensure that information arrives in a planned manner \u2013 rather than only &#8220;when there&#8217;s an emergency.&#8221;<\/li>\n<li><strong>Create a central information hub:<\/strong> A wiki or intranet as a &#8220;single source of truth&#8221; makes decisions, priorities, and processes permanently accessible.<\/li>\n<li><strong>Define responsibilities:<\/strong> Clarify who communicates updates (e.g., executives, project management, HR). Without clear responsibilities, gaps can quickly arise.<\/li>\n<li><strong>Reducing information overload:<\/strong> Prioritize content (&#8220;need-to-know&#8221; vs. &#8220;nice-to-know&#8221;), work with short summaries, and rely on a collective update rather than many individual messages.<\/li>\n<\/ul>\n<p>This creates employee communication that works reliably and provides the team with guidance at all times.<\/p>\n<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block-image  pb4\" id=\"block_acf-block-696770cc6728d\">\n\t<div class=\"container\">\n\t\t<picture class=\"d-flex jc-center ai-flex-start\"><source srcset=\"https:\/\/www.bitou.de\/en\/wp-content\/uploads\/sites\/3\/2026\/01\/Pyramide-der-Mitarbeiterkommunikation-englisch-640x360.png\" media=\"(min-width: 320px)\"><img decoding=\"async\" src=\"https:\/\/www.bitou.de\/en\/wp-content\/uploads\/sites\/3\/2026\/01\/Pyramide-der-Mitarbeiterkommunikation-englisch-1024x576.png\" alt=\"Pyramide der Mitarbeiterkommunikation englisch\" class=\"w-60\"><\/picture>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block-text  pb20 pb24@md pb32@lg pb40@xl\" id=\"block_acf-block-696770cc672f3\">\n\t<div class=\"container\">\n\t\t<div class=\"f6@xl mx-auto\"><h2>Employee communication in hybrid teams (remote &amp; shift work)<\/h2>\n<p><a name=\"Anker4\"><\/a><br \/>\nIn hybrid teams, employee communication must be organized in such a way that information is accessible to everyone\u2014regardless of location or working hours. The following are particularly important in this regard:<\/p>\n<ul>\n<li><strong>Asynchronous instead of just in chat:<\/strong> Document important information (e.g., wiki\/intranet) so that it can be found later.<\/li>\n<li><strong>Briefly record meetings:<\/strong> Share decisions and to-dos as a summary so that no one misses any information.<\/li>\n<li><strong>Secure shift handovers:<\/strong> Use a handover logbook or digital bulletin board so that each shift starts from the same point.<\/li>\n<\/ul>\n<p>This keeps the team informed without presence or chance deciding.<\/p>\n<h2>Conclusion<\/h2>\n<p><a name=\"Anker5\"><\/a><br \/>\nGood employee communication does not come about by sending out more information. Clear structures, reliable routines, and a central location where information is permanently accessible are crucial. When channels are used clearly, updates are provided regularly, and knowledge is documented, the team remains on the same page. This reduces misunderstandings, saves time, and strengthens cooperation and trust. Companies that systematically set up employee communication create a stable foundation for efficient work\u2014regardless of whether teams work on-site, hybrid, or in shifts.<\/p>\n<p><em>| Pia Neugebauer<\/em><\/p>\n<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block-text  pb20 pb24@md pb32@lg pb40@xl bg-vertical-gradient\" id=\"block_acf-block-696770cc6734c\">\n\t<div class=\"container\">\n\t\t<div class=\"f6@xl mx-auto\"><h2>About the author<\/h2>\n<p>&nbsp;<\/p>\n<div style=\"display: flex; align-items: flex-start; gap: 12px; flex-wrap: wrap; max-width: 100%;\">\n<p><img decoding=\"async\" style=\"width: 300px; height: 300px; border-radius: 50%; object-fit: cover; flex-shrink: 0;\" src=\"https:\/\/www.bitou.de\/wp-content\/uploads\/2020\/10\/Portrait-PIA.jpg\" alt=\"Profilbild\" \/><\/p>\n<p style=\"margin: 0; flex: 1 1 200px; min-width: 200px;\">Pia Neugebauer is the managing director and head of human resources at BITOU GmbH and brings with her many years of experience in human resources management and leadership styles.<br \/>\nWith a keen sense for interpersonal dynamics and a great deal of enthusiasm for sustainable change processes, she regularly writes about topics that really help teams move forward.<br \/>\n<a href=\"https:\/\/www.bitou.de\/pia-neugebauer-autorin\/\">You can find out more about Pia and her current projects here.<\/a><\/p>\n<\/div>\n<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block-related-content  pb20 pb24@md pb32@lg pb40@xl\" id=\"block_acf-block-696770cc675bd\">\n\t<div class=\"container\">\n\t\t<h2 class=\"like-h3\">You may also be interested in<\/h2><div class=\"grid mt4 mt8@md mt12@xl row-gaps\">\n\t\t\t\t<div class=\"cell 12 6@sm 4@lg d-flex Xmb4 Xmb8@md Xmb0@lg\">\n\t\t\t\t\t<article class=\"shadow1 d-flex flex-col w-100 overflow-hidden\">\n\t\t\t\t\t\t<div class=\"p-relative overflow-hidden w-100\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.bitou.de\/en\/team-development\/agile-thinking-as-the-core-of-modern-leadership-intelligence\/\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/www.bitou.de\/en\/wp-content\/uploads\/sites\/3\/2025\/12\/idea-2654148_1280-640x427.jpg\" alt=\"idea 2654148 1280\" class=\"object-cover h48 h64@xl\"><\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"ta-center pa8 pa10@md d-flex flex-col flex-grow-1 w-100\">\n\t\t\t\t\t\t\t<h3 class=\"like-h3 f4@lg f3@xl hyphens-auto mb2 mb3@sm mb4@lg mb5@xl\"><a href=\"https:\/\/www.bitou.de\/en\/team-development\/agile-thinking-as-the-core-of-modern-leadership-intelligence\/\" class=\"c-text h:c-primary lh-tight\">Agile thinking as the core of modern leadership intelligence<\/a><\/h3>\n\t\t\t\t\t\t\t<div class=\"measure mx-auto mt0 flex-grow-1 c-text f6@xl\"><p>Accepting ambiguity and using it productively is not purely a question of attitude. 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This article shows how structured employee communication helps to create clarity, organize information flows, and keep teams permanently on the same page.<\/p>\n","protected":false},"author":16,"featured_media":6740,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_trash_the_other_posts":false,"footnotes":""},"categories":[19],"tags":[],"class_list":["post-19365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-team-development"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/posts\/19365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/comments?post=19365"}],"version-history":[{"count":3,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/posts\/19365\/revisions"}],"predecessor-version":[{"id":19414,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/posts\/19365\/revisions\/19414"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/media\/6740"}],"wp:attachment":[{"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/media?parent=19365"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/categories?post=19365"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bitou.de\/en\/wp-json\/wp\/v2\/tags?post=19365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}